Services Agreement

Parties

Service provider: Tosh Experience LLC, Houston, TX — hello@toshexperience.com
Client: The individual or organization named on the quote or invoice.

Scope of services

Services to be provided are described in the client's quote or invoice. That document specifies the event date, service type, quantities, and total price. If there is any conflict between this agreement and the quote, the quote controls.

Payment schedule

A 50% non-refundable deposit is due at booking to hold your event date. The remaining balance is due 7 days before the event date.

If the balance is not received by the due date, Tosh Experience LLC reserves the right to cancel the booking. The deposit will not be refunded in that case.

Client responsibilities

• Provide accurate event details including date, time, venue address, and expected guest count at the time of booking.
• Ensure that venue access is available at the agreed setup time.
• Review and approve all designs, color choices, and customization details within the timeline we provide. Delays in client approvals may affect delivery or setup.
• Notify us of any changes to event details as soon as possible. Changes requested less than 7 days before the event may not be accommodatable.

Cancellation and rescheduling

The deposit is non-refundable at any time. If you cancel 30 or more days before your event, you owe nothing beyond the deposit already paid. If you cancel between 14 and 29 days before, 50% of your remaining balance is due. If you cancel fewer than 14 days before, the full balance is due.

You may reschedule once at no charge with at least 14 days notice, subject to our availability for your new date. Rescheduling with less than 14 days notice is treated as a cancellation.

Force majeure

Neither party is liable for failure to perform due to circumstances beyond reasonable control, including natural disasters, severe weather, power outages, or declared public health emergencies. In those cases, we will work with you to reschedule at no additional charge when possible.

Photo release

Tosh Experience LLC may photograph its own work (setups, displays, desserts, decorations) at your event for use in our portfolio and on our social media accounts. We photograph our work, not your guests. If you do not want your event photographed, let us know in writing before the event date and we will honor that request.

Limitation of liability

Our liability for any claim arising from our services is limited to the amount you paid for those services. We are not liable for indirect, incidental, or consequential damages. Nothing in these terms limits liability that cannot be limited under Texas law.

Governing law

These terms are governed by the laws of the State of Texas. Any dispute will first be addressed through good-faith negotiation between you and us. If it cannot be resolved that way, it will be handled by the state or federal courts located in Harris County, Texas, and both parties consent to that venue.

Questions

hello@toshexperience.com
(630) 449-8972
Houston, TX

Effective July 2026. See also: Terms & Conditions · Privacy Policy